How We Work With You

How We Work With You

How is your organization structured and what type of team will I work with?

3 Aspens Media is a small team of passionate professionals. On board, we have our Founder and President Lindsay Young, as well as a Chief Operating Officer (COO) to oversee operations. We also have client success managers (CSM) who work directly with our clients to maintain alignment and ensure content gets from A to Z. When you work with us, you’ll have a dedicated CSM and access to our incredible team of writers, designers, SEO analysts, production managers and content strategists. We’re an extension of your team. We strive to pair the right team member with each assignment or project, so the work meets and exceeds our clients’ expectations.

What types of contracts do you offer and how do your pricing plans work?

We offer three levels of retainer contracts: Seed, Growth and Harvest – all of which are customized to your needs. Retainers start at $3,250 a month. Retainer contracts are for a set package of deliverables and additional hours for flexible work. They are billed monthly and can be terminated with 30 days’ notice. We don’t lock you into a long-term contract. We also provide content packages, such as what a company might need to meet the needs of a specific campaign, and a la carte rates for project-based work. We want this to work for both of us.

What does a typical working relationship with 3 Aspens Media look like?

3 Aspens Media believes in a collaborative process with our clients. We want to be part of your team. Our mission is to create and distribute valuable, relevant and consistent content to attract and retain a clearly defined audience – and drive profitable action.

Our Director of Content Strategy and your Client Success Manager will work with you to plan and create content suited for your needs and goals. Your CSM is responsible for moving content through the pipeline. They will hold regular check-ins to discuss progress and plan upcoming work. They will also provide a quarterly analytics report to review star content and go over actionable items and opportunities.

3 Aspens team members will schedule interviews or conduct surveys with subject matter experts (SMEs) to gain perspective and expertise on a piece. Once a piece is written, produced and/or designed and reviewed, the CSMs forward the content to clients for edits, revisions and final approval. Some clients publish their own content and others rely on us to publish their blogs, newsletters and/or social posts. 3 Aspens will not publish any content without a client’s final approval.

Have other questions? Visit our FAQ page.

How We Work With You